omi

Omi helps customers shop, then connects what they ask, view, and buy to the rest of your store.

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$15,000

in orders that don’t happen without Omi

8%

of shoppers who talk to Omi go on to buy.

6x

product pages viewed per shopper who uses Omi.

Omi turns every customer interaction into something the store can use. It helps shoppers discover more, removes the friction that stops purchases, and shows your team what customers want, what they cannot find, and where the experience can improve.

Omi helps customers build an outfit, ask about the details of any item, and discover products from across your catalog they would not have found on their own. It handles the rest too: policies, shipping, when a sale starts.

The difference shows up in the cart. Shoppers browsing alone add to cart 1.1% of the time. Shoppers who talk to Omi do so 20.5% of the time. Omi keeps uncertainty from ending the visit and moves the customer closer to a purchase.

Every interaction becomes retail knowledge: what customers wanted, what Omi showed them, what they viewed, and whether they bought.

The dashboard connects that knowledge to sales, traffic, inventory, and support, so your team can see what is driving results and what to do next.

All of it in one place.

You pay only for the messages your customers send. Choose the volume that fits your store, and save 15% with annual billing.

Up to 1,000 customer messages a month

Starting at

$199 / month

The Union Los Angeles storefront behind a phone running the sales associate
14

What are you looking for?

Martine RoseDenim Jacket$690KapitalBoa Fleece$910Dries Van NotenM.W. Jacket$1,090

What goes with black denim?

Warm but packable for a trip

Help me shop by occasion

Describe what you need…

Shop as

Shop as

It’s not that you don’t trust yourself,

Lewis Hamilton

Rihanna

Chris Gibbs

Someone else?

Powered by Omi

The Windthrow product page for the Passage Cargo Vest behind the sales associate building the rest of the outfit

Build the full outfit

Select categories to build your outfit

+Top+Bottoms+Shoes+Layer+Accessories
Select a category above