Omi OS uses your catalog and store knowledge to answer questions, explain differences and help shoppers choose. Those questions show your team what people want and what they can’t find.
2x
as likely to buy after talking to Omi
50%
more products viewed per visit with an Omi conversation
80%
longer browsing time per visit with an Omi conversation
Your store knows its products. Your shoppers know what they need. Omi OS brings the two together, using your catalog and store knowledge to answer questions, explain differences and help people choose.
Each shopping experience draws on that same knowledge, while shoppers’ questions help your team understand what people want, what they can’t find and what holds them back.
Shopping often starts with a question: what works together, how an item fits or what to buy for someone else. Omi uses your store’s product knowledge to help shoppers work through it. They can compare options, ask a follow-up and find products that suit what they have in mind.
That guidance carries through your store. A search can include the details a shopper cares about, and an ad can lead into a conversation about the collection it features. Shoppers have a way to explain what they want and get help choosing, from the first idea to the products they decide on.
Review what shoppers want and what they can’t find. Use those questions to improve product information, refine Omi’s guidance and spot gaps in your assortment.
You decide what Omi knows and how it appears.
Every plan gives your store Omi OS. Choose where shoppers use it and the message allowance that fits your store. Manage the experience from your dashboard.
Compare plansPlans start at
$199 / month
Includes 1,000 shopper messages.
Additional messages are billed at your plan’s rate.
