A place to work out what to buy.
Concierge gives shoppers a dedicated place to explore your store with Omi. They bring an idea or a question; your store’s expertise helps them turn it into a choice.
From an idea to the right products.
- Start with an idea
- A gift, a look or a plan for the weekend gives the conversation a starting point. Shoppers can describe what they need without knowing a product name.
- Work through the choices
- Omi draws on your catalog and store knowledge to suggest products, explain the differences and respond as the shopper narrows their choice.
- Make it feel like your store
- Your images, prompts, typography and voice shape the experience. The conversation stays in place when shoppers return from a product page.
The conversation starts with your ad.
Ads bring shoppers into Concierge with the product or collection that caught their eye already in the conversation. They can ask a question, explore a gift or compare options as soon as they arrive.
In this Assouline preview, a holiday ad leads to a conversation about Paris by Paris. The shopper can explore the book and ask for help choosing a gift, with the store’s knowledge behind the answer.
