Your store’s expertise, on every page.
Associate brings Omi into the pages shoppers already browse. It answers questions, explains differences and helps people choose, using your store’s knowledge and what each shopper tells it.
Help while the decision is being made.
- Answer the question behind the click
- Fit, fabric, care or delivery: shoppers can ask about the details that matter to them. Omi answers using your catalog and store information.
- Help people put products together
- A shopper can ask what goes with the item they are viewing. Omi suggests products from your store and explains why they work together.
- Keep the shopping context
- The product on the page, items in the cart and preferences shared in the conversation help Omi make the next answer relevant.
- Make your expertise part of the answer
- Add the guidance your team gives in store. Set the voice and priorities Omi follows, then review its answers before launch.
- Give shoppers a way back
- Shoppers can save products and return to items they have viewed, so a decision does not have to happen in one visit.
- Learn what shoppers need
- Review conversations in your dashboard to see what people ask about and where your product information could help them more.